Piercing FAQ

If you don’t have a valid PayPal account (or you can’t remember your login), that is fine!

We will still use PayPal as our merchant, but you can check out as a guest – just like normal.

1. Book your appointment time
2. When it asks you how you would like to pay, click “Pay with Debit or Credit card” to check out without logging in
3. If it asks you to Log in, DO NOT and continue by hitting “Continue as a guest“
4. Enter your payment details to secure your appointment

If you are still having issues, try logging out of PayPal or trying in a private tab in your browser.

You sure can! Note that we charge a $15 sterility fee for all jewellery brought into our studio for use in a fresh piercing, regardless where it was purchased from originally.

It also needs to be (at a minimum):

• Ti6Al4V ELI – ASTM F136 compliant or ISO 5832-3 compliant
• Ti6Al7Nb ELI – ASTM F1295 compliant or ISO 5832-11 compliant
• Solid 14 karat or 18 karat yellow, white, or rose gold that is nickel, lead, and cadmium free.
• Unalloyed Niobium (Nb) that is ASTM B392 compliant.
• Glass that is lead free such as Fused quartz, Borosilicate or Soda-lime

The material polish must be:

• mirror finish polish
• free from nicks, burrs or scratches on the wearing area

The jewelery must be:

• Internally threaded or threadless with industry standard locking mechanisms Suitable for the area being inserted (correct gauge, length, design, shape)

You may be asked to supply the brand or mill certs to ensure your safety.

Regardless of how well a piece can be cleaned and sterilised, we will not use someone else’s previously worn jewellery on another client. Enough residue can be left behind to defeat even the most thorough cleaning and sterilisation methods. Due to this, there is no accepted standard practice for the reuse of body jewellery on other clients.

At our studio, we prioritise our client’s piercings above all else. One crucial aspect of ensuring this safety is the fitting of jewellery by a trained practitioner, as body piercings are highly individual, and without proper fitting by a professional, there’s a risk of discomfort, irritation, or even complications such as migration or rejection of the jewellery if the wrong size is installed.

All our jewellery sales are final – no exchanges or refunds can be accepted. This is for health and safety purposes, as worn jewellery can not be safely re-sold.

Furthermore, the fitting process goes beyond just selecting the right size; it involves assessing the piercing site, considering potential issues, and offering guidance on safe practices. Our practitioners have undergone extensive training and have accumulated years of experience in the field, allowing them to provide personalised care and advice to each client.

WE DO NOT USE OR CONDONE THE USE OF PIERCING GUNS. By design, modern piercing guns don’t technically pierce the skin. Instead, they use the jewellery itself to penetrate the skin via force, wedging the jewellery between irritated and now-inflamed skin.

Piercing guns can NOT be autoclaved. Although the adoption of single-use piercing models and sterile cassettes for guns has reduced the risk of cross-contamination during a procedure, the fundamental flaws of the jewellery design remain unchanged.

There are a few reasons why we might decline a procedure, and although our client satisfaction is very important to us, honoring the integrity of our craft and ensuring your safety will always be our top priorities.

We may choose to decline a piercing in the following circumstances:

• If you are unable to provide valid ID to prove your age, or, if under 18, you do not bring a parent or legal guardian with accompanying valid ID, as well as a valid linking ID
• If you are unable to correctly complete our release form in store prior to your piercing
• If your anatomy or jewellery selection isn’t suited for the specific piercing you want
• If you have any underlying medical conditions that will drastically effect the safety of yourself or the ability to heal the piercing
• If you are already healing multiple other piercings, where adding more would result in your immune system not being able to heal the existing ones nor any new ones
• If we feel you don’t understand the risks or commitments associated with the procedure
• If you are abusive, rude, or intolerant of any of our staff or other patrons

Getting cartilage piercings in both ears

Generally, we encourage our clients to heal one ear at a time to ensure that they can care for and pay attention to that side.

Cartilage piercings, for example, can be some of the most challenging piercings to heal, often taking in excess of 12-18 months to be FULLY stabilised.

For this reason, if you get or have gotten a newer piercing, we generally will decline piercing your other side.

Piercing cartilage with rings

Although some cartilage piercings can be safely pierced with rings and will heal totally fine, many will experience difficulties and result in scar tissue forming.

Usually you are better healing with an implant grade flat-back stud for the first 6-9 months before attempting to be fit with a ring, especially if you want it to be snug.